Buyers Guide
Once you have chosen from our range of alloy wheels, body styling, brakes, Interior styling, lighting, performance air filters, performance exhausts, suspension and performance tyres click the Buy Now button to be taken to the Shopping Cart page.
You will be given three choices
Keep Shopping - which returns you to the home page.
Customer Login - for previous customers wanting to use their bonus points
Checkout - which takes you to a page where you add your address details and confirmation of your order. From this page you proceed to the secure online payment page.
Payment
Payment is acceptable using the secure online payment facility, cheque or postal orders. Payment can be also taken via Paypal or direct bank deposit.
Delivery
Delivery to UK mainland addresses usually takes 2-3 working days. The delivery price varies from product to product the price is shown in the product description. For deliveries to the Scottish Highlands, N Ireland and offshore islands such as I.O.M. please contact us for a delivery quote.
Returns, Refunds
Genuinely faulty goods will be replaced with a new item. However, we must be advised of any faulty goods upon receipt of the item by the customer. It is the customer’s responsibility to pay for and post the item back to us. If the item is found to be faulty, we will also refund the postage cost.
In the rare event of an item getting lost in transit, then we will either replace it or refund the payment including P&P
If you return your item for any other reason within 7 days from receipt we will refund you less the P&P and 15% fee as most items including performance exhausts and body kits are made to order.
Prior to any return please contact us via e-mail, so we can help you quickly and efficiently.
Contact Us
For all enquires including sales, help or advice please contact us on the following email address aktiv.support@ntlworld.com
We are open Monday to Saturday 10.00am to 7.30pm and can be contacted by telephone and fax on 01429 400090
Favorite links
http://www.autohausaz.com Discount OEM Auto Parts Store
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